你應該追蹤的5個電子郵件數據
電(dian)子(zi)郵(you)件(jian)營(ying)銷(xiao)對(dui)每(mei)一(yi)個(ge)正(zheng)在(zai)增(zeng)長(chang)的(de)在(zai)線(xian)業(ye)務(wu)都(dou)是(shi)非(fei)常(chang)重(zhong)要(yao)的(de)。這(zhe)是(shi)因(yin)為(wei)它(ta)是(shi)與(yu)客(ke)戶(hu)溝(gou)通(tong)的(de)最(zui)簡(jian)單(dan)的(de)方(fang)式(shi)之(zhi)一(yi),並(bing)且(qie)是(shi)所(suo)有(you)營(ying)銷(xiao)渠(qu)道(dao)中(zhong)投(tou)資(zi)回(hui)報(bao)率(lv)(ROI)最高的之一。這操作起來很簡單,任何人都能發送好看的簡訊、請柬和促銷信息。
當然,優秀的電子郵件營銷服務並不僅僅需要知道什麼時候發送新品上架通知(平均而言周六和周日打開和點擊的概率比較高)。hengliangyuyouhuatedingzhibiao,zengjiayushouzhongdehudong,youhenduojiandandefangfa。zhuanjiazongjieleyinggaizhuizongdewugezuizhongyaodedianziyoujianshuju。youlezhexieshiyongdetishi,nijiukeyijingzhundixuanchuanzijidewangzhan。
What:訂閱者列表的增長速度
How:(新訂閱者-取消訂閱者 / 總訂閱者)x 100
如果你還沒有列表策略,那麼你可能還在黑暗裏徘徊。訂閱者越多,流量和轉化率就越高。先把所有聯係人分組在一起,然後按照位置、興趣、人口學特征、設備與其他變量等進行細分,以便發送更有針對性的郵件。
首(shou)要(yao)目(mu)標(biao)是(shi)讓(rang)更(geng)多(duo)人(ren)盡(jin)快(kuai)注(zhu)冊(ce)。列(lie)表(biao)增(zeng)長(chang)一(yi)般(ban)從(cong)網(wang)站(zhan)或(huo)者(zhe)博(bo)客(ke)開(kai)始(shi),因(yin)為(wei)新(xin)的(de)訪(fang)問(wen)者(zhe)選(xuan)擇(ze)這(zhe)種(zhong)方(fang)式(shi)來(lai)接(jie)收(shou)你(ni)的(de)最(zui)新(xin)消(xiao)息(xi)。人(ren)們(men)一(yi)般(ban)喜(xi)歡(huan)簡(jian)單(dan)實(shi)用(yong)的(de)聯(lian)係(xi)表(biao)單(dan),因(yin)此(ci)你(ni)應(ying)該(gai)在(zai)網(wang)站(zhan)的(de)各(ge)個(ge)角(jiao)落(luo)使(shi)用(yong)它(ta),讓(rang)人(ren)們(men)很(hen)容(rong)易(yi)就(jiu)能(neng)找(zhao)到(dao)。早(zao)期(qi)並(bing)不(bu)需(xu)要(yao)收(shou)集(ji)太(tai)多(duo)的(de)個(ge)人(ren)信(xin)息(xi),隨(sui)著(zhe)時(shi)間(jian)的(de)推(tui)移(yi)你(ni)將(jiang)有(you)機(ji)會(hui)繼(ji)續(xu)完(wan)善(shan)它(ta)們(men)。當(dang)然(ran)這(zhe)並(bing)不(bu)意(yi)味(wei)著(zhe)你(ni)處(chu)於(yu)被(bei)動(dong)狀(zhuang)態(tai)。當(dang)新(xin)訪(fang)問(wen)者(zhe)登(deng)陸(lu)你(ni)的(de)博(bo)客(ke),讀(du)完(wan)了(le)一(yi)整(zheng)篇(pian)文(wen)章(zhang),試(shi)著(zhe)使(shi)用(yong)彈(dan)出(chu)窗(chuang)口(kou)向(xiang)他(ta)們(men)推(tui)送(song)相(xiang)關(guan)功(gong)能(neng)或(huo)相(xiang)關(guan)文(wen)章(zhang)的(de)更(geng)新(xin)。盡(jin)管(guan)名(ming)聲(sheng)不(bu)佳(jia),但(dan)正(zheng)確(que)使(shi)用(yong)彈(dan)出(chu)式(shi)窗(chuang)口(kou)可(ke)以(yi)有(you)效(xiao)增(zeng)加(jia)訂(ding)閱(yue)者(zhe)數(shu)量(liang)。
須知:qianwanbuyaoshiyongdisanfangliebiao。dianziyoujianfuwutigongshangnenggouqingsongjiancedaozhexieranhouguanbifuwu。ruguonifaxianlebuhuoyuededingyuezhe,keyichangshitigonggengduojililaihudong。ruguojingguoshucichangshihouhaishibuhuoyue,jianyiyichuzhexiedizhi。baochiliebiaojiankangnenggoutigaozhengtidianziyoujianzhibiaoyijifajianrenxinyu。ruguofaxianliebiaozhongdizhijianshao,fanshengyixiaweishenmerenmenhuiquxiaodingyue。dianziyoujianmanzuleshoujianrendexuqiuma?tamentigonglezugoudejiazhima?yexunixuyaojianshaofasonglianghuozhezaicixifenliebiao。zhuanzhuyuninengzuodeshiqing,yuyougengdakenengyunihudongderenjinxinghudong。
轉化率
What:點擊了電子郵件中的鏈接並完成預期操作的訂閱者百分比
How:(完成操作的訂閱者數 / 總發送數)x 100
meiyifengdianziyoujiandefasongdouyouyigeweiyimude,najiushiqushishoujianrencaiqudailaizhuanhuadetedingcaozuo。zhuanhualvjibenshanghengliangdeshidianziyoujianguanggaohuodongdeyouxiaoxing。zhegebilitongchangqujueyuxiangshouzhongquntiqingqiudecaozuodenanduyijiwanchengcaozuosuoxudebuzhoushu。jiandandeqingqiu,ru“獲得這首歌曲”的轉化率,肯定比費時間的請求比如“填寫此問卷”要更高。
目mu標biao是shi讓rang受shou眾zhong采cai取qu電dian子zi郵you件jian中zhong要yao求qiu他ta們men采cai取qu的de行xing動dong。這zhe通tong常chang需xu要yao高gao度du吸xi引yin人ren的de內nei容rong或huo優you惠hui券quan和he其qi他ta贈zeng品pin之zhi類lei的de激ji勵li。這zhe個ge過guo程cheng應ying該gai很hen簡jian單dan,並bing且qie與yu收shou件jian人ren當dang初chu注zhu冊ce的de目mu的de高gao度du相xiang關guan。
dangshouzhongmeiyouanyuqiyidongdaomubiaowangyehuowangdianshi,qingpingguyixianaxiebianliangkenengdaozhitamentuichu。dianziyoujianzhongshibushiyoutaiduorangrenfenxindeneirong?wenbenshifouqingxi?yexunizhixuyaojianhuayonghudexuanze,huozhetigongyigegengyoushuofulideliyoulaiduncutamencaiquxingdong。
獨立打開率
What:打開電子郵件的收件人百分比。
How:(總打開數/ 總發送數)x 100
dulidakailvzhideshidakaidianziyoujiandebutongshoujianrendebaifenbi。yuzongdakaishudequbieshi,wulunyigerenfanfudakaidianziyoujianduoshaoci,tazhisuanzuoyici。dulidakaibenzhishanghengliangdeshishoujianrenduidianziyoujianfajianrenhezhutidexingqu,yinweizheshiyingxiangtamenjuedingdeweiyilianggeziduan。
雖(sui)然(ran)並(bing)沒(mei)有(you)什(shen)麼(me)萬(wan)能(neng)公(gong)式(shi)能(neng)幫(bang)你(ni)寫(xie)出(chu)必(bi)勝(sheng)主(zhu)題(ti),但(dan)仍(reng)有(you)許(xu)多(duo)方(fang)法(fa)來(lai)助(zhu)你(ni)成(cheng)功(gong)。先(xian)想(xiang)想(xiang)什(shen)麼(me)樣(yang)的(de)主(zhu)題(ti)能(neng)夠(gou)讓(rang)你(ni)打(da)開(kai)一(yi)封(feng)電(dian)子(zi)郵(you)件(jian)。為(wei)了(le)提(ti)高(gao)效(xiao)率(lv),你(ni)必(bi)須(xu)以(yi)受(shou)眾(zhong)喜(xi)歡(huan)的(de)內(nei)容(rong)為(wei)目(mu)標(biao)。另(ling)一(yi)個(ge)建(jian)議(yi)是(shi)保(bao)持(chi)主(zhu)題(ti)簡(jian)短(duan),最(zui)好(hao)包(bao)含(han)一(yi)個(ge)問(wen)題(ti)或(huo)CTA在內。
測(ce)試(shi)的(de)主(zhu)題(ti)越(yue)多(duo),越(yue)能(neng)提(ti)高(gao)未(wei)來(lai)廣(guang)告(gao)活(huo)動(dong)的(de)效(xiao)果(guo)。測(ce)試(shi)主(zhu)題(ti)很(hen)簡(jian)單(dan),可(ke)以(yi)使(shi)用(yong)相(xiang)同(tong)的(de)信(xin)息(xi)主(zhu)體(ti)創(chuang)建(jian)兩(liang)個(ge)單(dan)獨(du)的(de)電(dian)子(zi)郵(you)件(jian),針(zhen)對(dui)收(shou)件(jian)人(ren)列(lie)表(biao)的(de)每(mei)一(yi)半(ban)使(shi)用(yong)不(bu)同(tong)的(de)主(zhu)題(ti)。然(ran)後(hou)衡(heng)量(liang)兩(liang)者(zhe)的(de)獨(du)立(li)打(da)開(kai)率(lv),看(kan)看(kan)哪(na)一(yi)個(ge)效(xiao)果(guo)更(geng)好(hao)。這(zhe)是(shi)A / B測試的基礎。 受眾與受眾是不同的,隻要努力去嚐試,你總會發現最適合你的受眾的主題。
點閱率
What:點擊了電子郵件中的鏈接的收件人的比例
How:(總獨立點擊次數/總投遞數)x 100
點閱率(CTR)zhideshishoujianrenbujinshoudaoleyoujian,bingdianjileqizhongdeyigehuoduogelianjie。zheshidianziyoujianyingxiaorenyuanzuixihuanzhuizongdeshuju,yinweitanengrangniqingsongdijisuannifasongdemeiyifengyoujiandebiaoxin,changyonglaiquedingA/B測試的結果。
dianyuelvnengrangninongqingchudizhiliebiaozhongyouduoshaorenduinideneirongganxingqu,yijijiangxingquzhuanhuaweidianyuedechengdu。neirongdingweiyuejingque,dianyuelvjiuyuegao。youdeneirongyongyuanbibiedegengyouxiyinli,erniyaozuodeshirangneirongyushouzhongxiangpipei。
描述和視覺效果應該清晰並引人注目。更改電子郵件格式可能會對用戶體驗產生重大影響,尤其是對於電子簡訊來說。大約35%的人仍然喜歡純文本電子郵件,因此在標題上方的文字超鏈接CTAkeyiquebaojishitupianwufaxianshi,shouzhongyenengkandaonidexiaoxi。changshibingceshibutongdefangfatigaodianziyoujiandiandianyuelv,yiquedingnayizhongduinideliebiaolaishuogenghaoyong。
跳失率
What:未成功投遞的百分比
How:(總跳失數/總發送數)x 100
電(dian)子(zi)郵(you)件(jian)未(wei)能(neng)到(dao)達(da)其(qi)預(yu)期(qi)收(shou)件(jian)人(ren)時(shi),被(bei)稱(cheng)為(wei)跳(tiao)失(shi)。跳(tiao)失(shi)是(shi)不(bu)可(ke)避(bi)免(mian)的(de),但(dan)如(ru)果(guo)有(you)一(yi)定(ding)的(de)預(yu)防(fang)措(cuo)施(shi),這(zhe)種(zhong)情(qing)況(kuang)可(ke)以(yi)大(da)大(da)減(jian)少(shao)。跳(tiao)失(shi)的(de)原(yuan)因(yin)主(zhu)要(yao)有(you)兩(liang)種(zhong)情(qing)況(kuang):
硬ying跳tiao失shi一yi般ban是shi郵you箱xiang無wu效xiao或huo者zhe拚pin寫xie錯cuo誤wu造zao成cheng的de。這zhe些xie地di址zhi應ying該gai立li即ji移yi除chu,因yin為wei網wang絡luo服fu務wu提ti供gong商shang可ke能neng將jiang你ni標biao記ji為wei垃la圾ji郵you件jian,甚shen至zhi對dui你ni的de賬zhang戶hu進jin行xing審shen核he,看kan是shi否fou違wei反fan某mou些xie使shi用yong條tiao款kuan。你ni需xu要yao的de是shi一yi個ge優you質zhi發fa送song列lie表biao,不bu能neng一yi味wei追zhui求qiu數shu量liang。
ruantiaoshiyibanshiyouyuyoujianfuwuqiyuanyinzaochengde,birurongliangbaohedeng。zhexieyouxiangzaichangshijicihouyeyinggaiyichu。buxiangyingxiangqiyeshengyuhuozhetoudilvdehua,zhexiedouyaozaixijianzha。
jiangditiaoshilvdezuijiafangfa,jiushishiyongyoutiaoshiguanlixitonggongnengdedianziyoujianyingxiaojiejuefangan,tongguobiaojihuozheshanchuwuxiaodizhilaijiancebingchulisuoyoutiaoshideyoujian。shiyongjingguoyanzhengdexukedizhiliebiaokeyibaozhengqizhongdedianziyoujiandizhishijiankangde。ciwai,dangdizhiliebiaobaohandingyuezhedeqitalianxixinxishi,nikeyigenjinbingqingqiuyouxiaodedianziyoujiandizhiyibeijianglaijixufasongyoujian。












